{"id":716,"date":"2019-11-19T09:41:16","date_gmt":"2019-11-19T09:41:16","guid":{"rendered":"http:\/\/www.2ba.nl\/2019\/11\/19\/feedbackticketsystem\/"},"modified":"2023-07-10T14:21:33","modified_gmt":"2023-07-10T14:21:33","slug":"feedbackticketsystem","status":"publish","type":"post","link":"https:\/\/2ba.wimwillems.nl\/en\/documentation\/tools\/feedbackticketsystem\/","title":{"rendered":"Feedback ticket system"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Feedback ticket system<\/h1>\n\n\n<p>2BA works with a feedback ticket system for A. support request and B. questions about the data of manufacturers and\/or suppliers. Go to My 2BA Environment for an&nbsp;<a href=\"https:\/\/my.2ba.nl\/Company\/MyTickets\/\" target=\"_blank\" rel=\"noopener\" title=\"an overview of your feedback tickets.\">an overview of your feedback tickets.<\/a><\/p>\n<p><b>A. 2BA support<\/b><br>If you have a query or would like support, you can create a feedback tickets through the green &#8216;Nieuw&#8217; (New) button. In the pop-up screen, you can fill in a title and topic and add any attachment you wish. Click on &#8216;Opslaan&#8217; (Save) and this ticket will be dealt with by your internal contact at 2BA.<\/p>\n<p><b>B. Item\/product feedback tickets<\/b><br>It is also possible to ask questions about the data delivered by manufacturers or suppliers. With this type of ticket, the communication goes directly between you as the submitter and the receiver (manufacturer or supplier). 2BA sees these tickets too and will offer any necessary help or advice if so desired. You will receive an update by email if there are changes in the ticket.<\/p>\n<p>To check this, go to&nbsp;<a href=\"https:\/\/unifeed.2ba.nl\/#stay\" target=\"_blank\" rel=\"noopener\">Unifeed<\/a>&nbsp;and search for the product or item\/.<br>&#8211; If you have a query or remark for the manufacturer, click on &#8216;Product Feedback&#8217; (Product Feedback)<br>&#8211; If you have a query or remark for the supplier, click on &#8216;Artikel Feedback&#8217; (Item Feedback)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1101\" style=\"margin-right: auto; margin-left: auto; display: block;\" alt=\"Artikel-Product tickets\" src=\"http:\/\/2ba.wimwillems.nl\/wp-content\/uploads\/2019\/11\/ArtikelProductFeedback2.jpg\" width=\"700\" height=\"552\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Feedback ticket system 2BA works with a feedback ticket system for A. support request and B. questions about the data of manufacturers and\/or suppliers. Go to My 2BA Environment for an&nbsp;an overview of your feedback tickets. A. 2BA supportIf you have a query or would like support, you can create a feedback tickets through the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[117],"tags":[],"class_list":["post-716","post","type-post","status-publish","format-standard","hentry","category-tools-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Feedback ticket system - 2ba<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/2ba.wimwillems.nl\/en\/documentation\/tools\/feedbackticketsystem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feedback ticket system - 2ba\" \/>\n<meta property=\"og:description\" content=\"Feedback ticket system 2BA works with a feedback ticket system for A. support request and B. questions about the data of manufacturers and\/or suppliers. 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